Case study: Tinder Enterprise recommends provisioning Sophos using Giacom

A year ago Giacom happily turned you to the initial actually ever step three vendors for Sophos in britain. I swept up with Robert Marchant off Tinder Enterprise to their contact with changing Sophos licences out to Giacom.

Tinder Company was a they help providers providing telecoms, They products, network infrastructure and much more to different organizations. We’ve been a great Giacom mate for more than 5 years.

Great! Any questions you will find will always be replied easily, and Giacom’s studies resources have been massively ideal for all of our service team. All of our Account Movie director Samantha Fleming indicated united states in direction of Giacom’s studies webinars, being easy and easy to break-down.

Economically we have been also very happy with the straightforward buy purchase process and monthly contracts. Particularly, Sophie Rea from your money group could have been very beneficial for the so all of our invoices always make with these fee works. In addition to we have never had any difficulties with account operating, even for analogy in the event the a conclusion-member change their organization title your own people deal with it very it generally does not bring about people percentage delays – their funds people are often screw inside it.

We’ve been a good Sophos silver partner for around couple of years. Very first we tested lots of cybersecurity possibilities and Sophos try the top – the solution team rates they highly.

When Sophos announced they would use suppliers unlike supplying they lead to united states, our very own Sophos Account Manager available to work through the switch getting us.

Therefore we was in fact created with other Affect Provider (CSP) distinct from Giacom. 1st i did not mind that CSP had pretty good on line studies – but they turned into a headache! In the 1st 6 months we’d points such as for instance step three additional nonresponsive Membership Managers, rates misquotes, borrowing notes not honoured, licences not activated, and much more. Instance, a stop-pages is actually waiting more than a month due to their the newest Sophos licences, therefore had been chasing for this every day – it absolutely was an outright almighty faff!

So when i discover when you look at the Giacom’s newsletter that they was indeed in addition to Sophos distributors, we got in contact with Samantha to simply help you switch over.

Samantha and you can Sophie was indeed very beneficial in getting us build which have Sophos, along with the Sophos Pro class have been big with getting you specific estimates and you will answering our inquiries. The lead times which have Giacom are perfect, within 24 hours we can activate our Sophos licences – in place of our earlier merchant in which we can end up being waiting days.

Including Giacom’s documents is simpler and simpler so you can processes. Our prior Sophos seller had very long and you may perplexing pick buy versions, but Giacom’s forms are simple and fast so you’re able to complete.

Case study: Tinder Company advises provisioning Sophos compliment of Giacom

“Altering our Sophos deals out to Giacom enjoys of course stored all of us some time stress! I don’t have to consider waiting for any products so you’re able to be fixed and i also do not spend your time chasing solutions informal like I did so inside my prior CSP.”

Giacom handle any technology facts immediately. Emma Hadley regarding the Financing team and you will Tracey Seymour on the Sophos Expert party currently deal with our identity deals, the rates and you can reliability could have been an excellent help!

Switching all of our Sophos agreements out to Giacom features needless to say conserved you some time and worry! It’s great knowing that in 24 hours or less regarding filling out an effective PO the newest Sophos party usually activate the order as opposed to matter. I don’t have to worry about waiting for any affairs to end up being resolved and i also don’t spend time going after answers casual such I did so within my prior CSP.

Also Giacom possess you state of the art towards the any one of our product up-dates otherwise change. A recent example happens when Samantha aided united states disperse our very own Microsoft 365 licences out to Microsoft’s The newest Trade Sense (NCE) and you will wishing united states to the NCE speed change.

By way of Giacom we could bring our avoid-users very last minute sign ups in order to Sophos, while the there isn’t any waiting around. Along with, he’s the option of sometimes term or monthly Sophos licences to fit the organization.

To possess Sophos and you can Microsoft 365 definitely, this service membership is ideal for. The employees just who I have verbal so you can always have quick answers. Samantha constantly registers the device plus helps myself with issues that aren’t element of the lady big date-to-go out. I would personally 100% naturally highly recommend Giacom!

To have a chat to our party regarding how we are able to assist their providers, same as i aided Tinder Firm, submit this form so you can consult a visit right back.

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